At a Glance
At RawVero, we value your privacy and are committed
to protecting your personal information. We only collect the information we
truly need to serve you better โ such as verifying your identity, processing
orders, and improving your shopping experience.
We never sell, rent, or share your personal information
except to comply with the law, fulfill your orders, enhance our services, or
protect our rights.
If you have any questions about accessing, correcting, or
deleting your personal data, please contact us through our official channels
listed on our Contact Us page.
This Privacy Policy is part of our overall Terms & Conditions and is
provided here for your convenience.
1. Website Visitors
Like most websites, RawVero.com collects
non-personally-identifying information that web browsers and servers typically
make available โ such as browser type, language preference, referring site, and
the date and time of each visitor request.
This helps us understand how visitors use our website and
allows us to improve our platform.
We may share aggregated (non-personal) statistics publicly, such as usage
trends or site performance data, but never individual user information.
We may also collect potentially personally-identifying
information such as IP addresses for logged-in users, which are only
disclosed under the same conditions described in this policy.
2. Collection of Personal Information
Certain visitors to RawVero.com choose to interact
with us in ways that require us to collect personally identifiable information.
The amount and type of data we collect depend on the nature of the interaction.
For example:
- When
creating an account, we may ask for your name, email address, phone
number, and delivery address.
- When
placing an order, we may require payment and billing information.
- When
subscribing to our newsletter or campaigns, we may collect your email
address and communication preferences.
We collect only the information necessary to process your
order or provide requested services, and we handle it responsibly and securely.
3. Aggregated Statistics
RawVero may collect statistics about user behavior,
such as the most popular products or traffic sources.
These insights help us improve our website and customer experience. However,
such data is aggregated and anonymous โ no personally identifiable
information is shared.
4. Protection of Personal Information
RawVero only shares personal information with
employees, contractors, and affiliated service providers who:
- Need
access to that information to process it on our behalf (e.g., delivery
partners, payment gateways).
- Have
agreed to maintain its confidentiality.
Some of these partners may be located outside of Bangladesh,
and by using our services, you consent to such transfers.
We never rent, sell, or disclose your information except:
- As
required by law or a court order.
- When
necessary to protect the rights, property, or safety of RawVero,
our users, or the public.
Registered users may occasionally receive emails about new
features, promotions, or updates โ you can unsubscribe at any time.
5. Data Deletion Policy
You may request to delete your account and associated
personal data at any time by emailing support@rawvero.com.
When a deletion request is received:
- Your
account, order history, and profile data will be permanently removed from
our system.
- Product
reviews already published may remain on the site anonymously.
- Once
deleted, data cannot be restored.
All verified data deletion requests will be processed within
72 hours.
6. Cookies
Cookies are small data files stored on your device to help
us enhance your browsing experience. RawVero.com uses cookies to:
- Identify
returning users.
- Save
preferences (like language or cart items).
- Analyze
website performance and personalize offers.
If you prefer not to allow cookies, you can adjust your
browser settings to block them. However, certain site features may not function
properly without cookies.
7. Advertising
Our website may display ads from approved advertising
partners. These partners may use cookies or similar technologies to deliver
targeted ads based on your interests.
Please note that this Privacy Policy covers cookies used by RawVero.com,
not by external advertisers.
8. Data Security
We take appropriate technical and organizational measures to
protect your personal information against unauthorized access, alteration,
disclosure, or destruction.
Our systems comply with the Digital Commerce Guidelines 2021 and Data
Protection Standards of Bangladesh.
However, while we strive to use commercially acceptable
means to protect your data, no online transmission is 100% secure.
9. Changes to This Policy
We may update this Privacy Policy from time to time to
reflect operational, legal, or regulatory changes. Updates will be posted on
this page with a revised effective date.
Continued use of our services after changes are made
constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions, concerns, or requests related to
this Privacy Policy, please contact us:
๐ง Email:
support@rawvero.com
๐
Address: 8/7/4, Road 05, East Nandipara, Basabo, Khilgaon, Dhaka 1219
๐
Website: www.rawvero.com
RawVero โ Authentic Finds for You
Your trust is our most valuable asset.