At RawVero, your satisfaction is our priority. We accept returns for eligible products within 3–5 business days of delivery, provided the item is unused, in its original packaging, and accompanied by proof of purchase.

You may request a return if:

• You received a defective, damaged, or incorrect product.
• The product does not match its description or image shown on our website.

To initiate a return:

1. Contact our Customer Care team via email, phone, or live chat within 3–5 days of receiving your order.
2. Provide your order number and photos of the product (if applicable).
3. Our support team will review your request and arrange for pickup or return instructions.

Please note:

 

• Certain items such as personal care products, innerwear, hygiene items, or perishable goods are not eligible for return due to health and safety standards.
• RawVero reserves the right to refuse returns that do not meet our policy criteria.